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A signed contract is not always the end of the story. Depending on your state, your paperwork, and how the deal was sold, certain circumstances can give homeowners grounds to cancel, rescind, or push back. Here are the most common ones we look for.
Possible grounds to get out
None of these guarantees a result. Laws differ by state and every contract is different, so we review your documents and facts before advising you on what may apply.
Salespeople promised no electric bill, guaranteed savings, or "free" panels, but the contract and loan tell a different story. Deceptive sales claims may violate state consumer protection laws.
You were told a tax credit, rebate, or government program would cover costs, or that you were applying for a program when you were actually signing a loan or lease.
Many sales made at your home carry a short right-to-cancel window. If you were not given the required notice or forms, that window may still be open or the contract may be vulnerable.
Solar loans and leases often must include clear written terms such as rates, fees, and total cost. Missing, inaccurate, or confusing disclosures can be grounds to challenge the agreement.
Many states require solar contractors and sales agents to be licensed or registered. Dealing with someone who was not may affect whether the contract can be enforced.
Someone signed for you, you signed on a tablet without seeing the full terms, or the final documents did not match what you were shown. These are serious problems with whether you truly agreed.
The sale was pitched in one language and the contract written in another, or the seller took advantage of a senior or someone who did not fully understand. Some states have special protections here.
The system was never installed correctly, never turned on, produces far less than promised, or the installer went out of business or stopped responding. These may be breaches of contract or warranty.
Hidden dealer fees, loan terms that differ from what you were told, or a lender that tied itself to a seller's misconduct. In some situations the lender may share responsibility for the seller's conduct.
What to know
This list is general information, not legal advice. Whether any of these circumstances applies to you depends on your state, the exact wording of your contract and financing, and what was said and done during the sale.
Some situations are time-sensitive, so the sooner you ask, the more options may be open. Herb Kraft will review your documents, listen to your story, and tell you honestly what he sees.
Think one of these fits?
Tell us who you signed with and what went wrong, even if your situation doesn't match anything above. We'll review the details and follow up with you about your options.